Privacy Policy
At OtterEducation, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you engage with our services. We are also proud to state that we comply with the UK Government's Data Protection Act 2024, further ensuring the security and privacy of your information.
Information We Collect
1.1. Information Provided by You
When you contact us for consulting services or information, you may provide us with personal data, including but not limited to:- Your name
- Contact information (e.g., email address, phone number)
- Company or organization details
- Details of the educational services you are interested in
- Any other information you voluntarily provide to us
1.2. Information Collected Automatically
We may also collect certain information automatically when you interact with our website or digital platforms, including:- IP addresses
- Browser type and version
- Operating system
- Date and time of your visit
- Referring and exit pages
- Website usage information (e.g., pages viewed, links clicked)
How We Use Your Information
We use the information we collect for the following purposes:2.1. Providing Consulting Services
We use your personal data to respond to your inquiries, provide you with educational consulting services, and manage your account.2.2. Communication
We may use your contact information to send you updates, newsletters, or other relevant information about our services. You may opt out of receiving such communications at any time.2.3. Analytics
We analyze website usage data to improve our website's functionality and user experience.How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities for the purposes mentioned in Section 2:- Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as email marketing platforms and customer relationship management systems.
- Legal Requirements: We may disclose your information when required by law, to comply with legal processes, or to protect our rights or the rights of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or security system can be guaranteed to be completely secure.Your Choices and Rights
You have the following rights regarding your personal data:- Access: You can request access to your personal information and receive a copy of the data we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Object: You may object to the processing of your data for certain purposes, including direct marketing.